Utility Billing & EnerGov Offline June 11, 9 p.m., to June 15, 8 a.m.

Published on June 09, 2026

Text that says Service Alert

Our online Utility Billing service and EnerGov will be unavailable beginning at 9 p.m. on Thursday, June 11, until 8 a.m. on Monday, June 15, due to a necessary upgrade.

We will have limited ability to process transactions in the lobby. Staff will accept drop-off payments only. Real-time payments, account lookups, and other transactions will not be available. Receipts for drop-offs will be issued once the systems are restored on Monday, June 15.

We will not disconnect any customers’ water service for late payments during this outage period.

We apologize for the inconvenience and appreciate your patience. 

For More Information:

  • If you have any questions regarding utility bill payments, please contact Utility Billing Customer Service at 321-608-7100. 
  • For questions regarding building permits, please contact the Building Division at 321-608-7900.
  • For questions regarding community development applications, please contact the Community Development Department at 321-608-7500.
  • For questions regarding engineering applications, please contact the Engineering Department at 321-608-7300.

Important Note for EnerGov Users:

  • Once service is restored it will be available via links from the City’s website.
  • If you have bookmarked the EnerGov page directly, you will need to update your bookmark with the following URL:  https://energovweb25.mlbfl.org/energov_prod/selfservice/#/home
    (The page that this URL leads to will not be live until the upgrade is complete and service is restored.)

 

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