Published on March 24, 2026
We have been informed by Verizon that services have been restored and that inbound calls from Verizon customers are now reaching us. However, we are waiting for them to confirm if this is a permanent solution.
If you are a Verizon customer and are still having trouble reaching the City of Melbourne by phone, please send an email to us, and someone will get back to you:
Please note: This does not affect 911 service.
Some inbound calls from Verizon customers are not reaching us. We are actively working with Verizon to resolve the issue.
We apologize for the inconvenience and appreciate your patience while this is being addressed.
If you are a Verizon customer and need to reach someone at the City of Melbourne, please send an email to us, and someone will get back to you: