Communication Center Applicant Process

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The following steps are required for employment in the Communication Center with the Melbourne Police Department.

  • All applicants must be currently attending or have previously attended a 911 Public Safety Telecommunication Course and is certified by the Florida Department of Health.
  • View our current job posting, complete the online application and background questionnaire, and submit all required documentation.
  • The Communication Manager will screen all applicants and background investigations. This screening will identify candidates who have the desirable characteristics for the vacant position(s). Specialized needs of the City and Police department might be considered in the selection of candidates for interview. All candidates not selected shall have his or her application returned to the Personnel department.
  • Applicants meeting the above criteria will be scheduled to attend a Criticall test held at the Brevard County 911 office located in Viera.
  • Applicants achieving a passing score will be invited to participate to an observation process in the Communication Center for at least two hours. This is to observe the environment and working conditions of the Communication Center prior to moving on to the next phase of the hiring process.
  • Applicants completing the observation will then be invited to participate in an oral interview board. The board will score the candidates on the following criteria: oral communications, composure/self-confidence, ability to make critical decisions, motivation and attitude relative to law enforcement, conduct and behavior relative to law enforcement, and professional knowledge. Applicants will be rated separately by each board member.
  • A recommendation for hire will be made from the interview process and forwarded to the Chief of Police for approval.\
  • Applicants that are recommended for hire will be extended a conditional offer of employment. Once a conditional of employment is obtained, the applicant will then be required to complete  a comprehensive background process to include polygraph testing handled by the Brevard Police Testing Facility.

Police Testing and Certification
Eastern Florida State College
3865 North Wickham Road
Melbourne, Florida 32935-2399
(321) 433-5640, Extension 5638

  • When employment is obtained, the candidate will attend an in-house orientation and training program. Upon completion of Communication Officer I, the employee will advance to Communication Officer II. Once the employee has satisfactorily met the requirements outlined as a Communication Officer II, the employee will advance to Communication Officer III. Employees are required to satisfactorily meet the requirements of a Communication Officer III with in the 18 months as a condition of employment.

For more information, please contact Communications Manager Ray Desmarais at or 321-608-6400 for more information.