Human Resources Department Services Guide

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Human Resources Department Functions and Services

  • Strategic partner to departments and divisions
  • Policy administration and guidance
  • Compliance with employment and labor laws
  • Classification and compensation
  • Recruitment, onboarding, internal movement and separation
  • Benefits administration and orientation
  • Labor relations and negotiations
  • Risk management, workers' compensation, liability and auto claims
  • Organizational safety training and awareness
  • Employee health and wellness
  • Records management

Location, Hours of Operation, and Contact Information

  • The Human Resources Department is located on the 2nd Floor of City Hall (900 E. Strawbridge Avenue, Melbourne, FL 32901)
  • Hours of Operation:  Monday – Friday 8:30 a.m.-5:00 p.m.
  • Phone: 321-608-7800
  • Fax:  321-608-7818

Human Resources Staff

Human Resources Manager Carol Burns

Contact Manager Carol Burns at or 608-7805 for matters related to:
  • Matters related to union negotiations and labor relations
  • Practical application of personnel policies and procedures
  • Compliance with the 3 collective bargaining agreements
  • Harassment complaints/investigations
  • Step 3 grievance hearings
  • Leaves of absence beyond Family/Medical Leave
  • Unpaid leaves of absence

Human Resources Supervisor Ruth Lovejoy

Contact Supervisor Ruth Lovejoy at or 608-7806 for matters related to:
  • Job reclassification reviews
  • Job descriptions
  • New Hire Orientation Program
  • Military leaves of absence/Veterans’ Preference
  • Tuition reimbursement program requests
  • Employee relations and disciplinary action review
  • Human Resources Information Systems (HRIS)

Safety/Training Coordinator Roosevelt Solomon

Contact Roosevelt Solomon, Safety/Training Coordinator at or 608-7824 for matters related to:
  • Safety program policies and procedures
  • Safety inspections at the worksite
  • Accident investigations
  • Ergonomics in the workplace
  • Personal protective equipment
  • Accommodation of citizens who are impacted by a City-related incident

Risk Management Technician Terrye Dexter

Contact Terrye Dexter, Risk Management Technician at or 608-7822 for:

  • Status of liability and casualty claims
  • Injuries related to City property or incidents
  • Risk Management documents and contracts
  • Litigation case files
  • Status of workers' compensation injuries
  • Communications with citizens based on City liability matters
  • Auto accident claims

Health, Education and Wellness Coordinator Robin Rice

Contact Robin Rice, Health, Education and Wellness Coordinator at or 608-7815 for matters related to:
  • Returning to work after a personal illness/injury
  • Wellness events
  • Utilizing the Employee Assistance Program
  • Compliance with the Americans with Disabilities Act
  • Training City groups about Human Resources and health-related issues
  • Family/Medical Leave Act administration

Benefits Coordinator Pam Miller

Contact Benefits Coordinator Pam Miller at or 608-7804 for matters related to:

  • Benefits enrollment, changes, and open enrollment
  • Concerns related to benefits eligibility
  • Claims for short- and long-term disability and Life Insurance
  • Retirement under the Florida Retirement System (FRS) and continuation of benefits for all employees retiring from the City
  • Continuation of Benefits after Separation and COBRA
  • Retirement presentation gifts

Human Resources Coordinator Cheryl Simpson

Contact HR Coordinator Cheryl Simpson at or 608-7803 for matters related to:

  • New-hire processes and onboarding
  • Internal employee movements
  • Processing of pay increases
  • Updates to the classification plans
  • Probationary employee evaluation due dates
  • Employee self service in the HRIS

Human Resources Generalist Peter Figueroa

Contact HR Generalist Peter Figueroa at or 608-7802 for matters related to:

  • Requisitioning a newly vacant position
  • Recruitment advertising beyond NEOGOV
  • Preparation and participation in interviews
  • Human Resources participating in special recruitment events
  • Employee Safety Committee
  • General Human Resources related questions

Administrative Assistant II Deborah Adams

Contact Deborah Adams, HR Administrative Assistant II at or 608-7808 for matters related to:

  • Departmental purchases/expenditures
  • Hiring a temporary employee
  • Leave donation process
  • Departmental forms
  • Public records requests/reviewing files
  • Human Resources web information
  • Scheduling the Human Resources conference room