The City of Melbourne continues to work closely with officials at Brevard County and the Florida Department of Health to monitor the spread of the Coronavirus/COVID-19 and formulate a coordinated local response.
The most current information about City of Melbourne operations, event cancellations and postponements, and other changes will be posted to this webpage.
COVID-19 Call Center: (866) 779-6121 or email COVIDemail@example.com
The Florida Department of Health (DOH) has created a call-in number for questions relating to #COVID19 which is available 24/7.
July 1, 2020, Update:
The Florida Department of Business and Professional Regulation has amended the emergency order issued on June 26, 2020, regarding the suspension of on-premises consumption of alcohol at bars and pubs to allow any establishment licensed to sell food to also sell alcohol. For details, please see Amended Emergency Order 2020-09.
Phase 2 Highlights:
- People are encouraged to limit gatherings to 50 or fewer, up from 10 or fewer under Phase
- Restaurants can allow seating at the bar.
- Bars can open with 50% capacity inside and must be seated for service; outdoor can operate at full capacity. However, on-site alcohol consumption at bars was suspended by the DBPR on June 26.
- Retail can open at full capacity.
- Gyms can operate at full capacity.
- Entertainment businesses, such as movie theaters and bowling alleys, can operate at 50% capacity.
- Personal service businesses, such as tattoo parlors and tanning salons, can operate following health department guidelines.
- Executive Order 20-139
- Frequently Asked Questions About Phase 2
- Summary of Phase 2
- Governor's PowerPoint presentation given during the Phase 2 press conference.
Information about Phase 1:
- Executive Order 20-112 to begin Phase 1 on May 4.
- Frequently Asked Questions about Phase 1
- Executive Order 20-120 to allow barbershops and cosmetology salons to begin opening to the public on May 11. For guidance, please this information from the Department of Business and Professional Regulation and Frequently Asked Questions about Executive Order 20-120.
- Executive Order 20-123/Full Phase 1 that increased capacity at restaurants, stores, museums and libraries, and allowed gyms to open. View a summary of Full Phase 1.
Specific inquiries may be directed to the Department of Business and Professional Regulation (DBPR):
- Phone: 850-487-1395
- DBPR website
City Hall re-opened to the general public on May 18; however, residents and customers are encouraged to call ahead to see if their requests can be fulfilled via phone or e-mail as access will be limited. Boxes that were put in front of the building for dropping off and picking up plans, permits and other documents will remain in place, and payments may still be made over the phone, online or by using the payment drop box.
The City of Melbourne has temporarily suspended water shut-offs for non-payment. Customers needing to discuss their specific situation should call Melbourne Utility Billing at 321-608-7100.
- If you need a building permit, call 321-608-7915.
Payments for parking tickets, Business Tax Receipts, city invoices and retiree insurance are being accepted by:
- Contacting our Revenue Department: 321-608-7038 (credit card only - fee applies)
- Depositing payment in the drop box located in the City hall parking lot
Other Frequently Visited Departments/Divisions
- City Clerk's Office: 321-608-7220
- Community Development (Planning and Zoning, Economic Development): 321-608-7500
- Engineering: 321-608-7300
- Human Resources: 321-608-7800
- Procurement: 321-608-7060
If the number you need is not listed here, please see the department directory or call the main City Hall line: 321-608-7000.
Parks and Recreation
- All City of Melbourne parks, golf courses, tennis courts, boat ramps and ballfields are open. Classes and programs at our community centers are being scheduled. Pools are open with limited occupancy. Parent/child and parent/tot swim lessons are tentatively planned for July. Summer camp programs began on June 15. Facilities may be rented for programs and events with some modifications and precautions. Please see the Parks and Recreation page for more information and the current status of all of our facilities.
The front lobbies of both Melbourne police facilities are closed until further notice.
- If you need to speak with a police officer, please call 321-608-6500 or 321-608-6731.
- To request a record, please e-mail Pd.firstname.lastname@example.org or call 321-608-6590. You may also fax your request to 321-242-0174.
- If you have a question regarding property, please call 321-608-6651 or 321-608-6653 and leave a message. You may also email us at email@example.com We will respond to your inquiry as soon as possible.
- If you have been issued a Uniform Traffic Citation for an Equipment Violation, 316.610, call 321-608-6731 and request an inspection. A supervisor will determine whether an officer is available to meet you. Inspection fees collected by the Melbourne Police Department will be waived during the lobby closure.
- The Melbourne Police Community Relations Office at the Melbourne Square Mall is closed.
- If you are experiencing an emergency, please dial 911.
Other City Facilities
- The Housing and Urban Improvement Division Office is open. Residents are strongly encouraged to call first to see if you may be assisted over the phone: 321-608-7530.
- Fire station lobbies are closed.
Orlando Melbourne International Airport (MLB)
- Orlando Melbourne International Airport (MLB) has launched a new program to provide a safe and healthy environment for all passengers, customers, tenants, and employees that includes impactful changes throughout the terminal and a new interactive website. The new program called MLB’s Game Plan: A Safe and Strategic Response to COVID-19 is outlined at FlyMLBsafely.com.
- Orlando Melbourne International Airport’s terminal and airfield remain open and operational. Check with your airline directly for flight updates.
- The Melbourne Airport Authority administrative offices have resumed normal operations. Regular operating hours are from 8 a.m. to 5 p.m., Monday through Friday.
- For the latest airport updates, please visit MLB’s website or follow @FlyMLB on Facebook and Twitter.
Trash and Recycling
- Waste Management is not currently experiencing any interruptions to service but that may change in the future. For questions about service, residents and businesses can call (321) 723-4455. Customers may also visit Waste Management's COVID-19 webpage for any new alerts or updates.
- The Household Hazardous Waste facility at the Sarno Road Landfill (3379 Sarno Road) has re-opened. See this press release for details.
- The Council Chamber has been set up to ensure recommended social distancing. Please check the city's meeting calendar for the current schedule of meetings.
How to Help Protect First Responders
Safeguarding the health of first responders is essential so that they can continue to provide service and meet the needs of our community. The City of Melbourne has not changed how we treat emergency calls for service due to COVID-19. However, we have made some changes to help protect first responders and those who call on them for help from potential exposure to the Coronavirus.
When calling 911, you will be asked a series of questions, such as:
- Do you believe that you or someone in your household may have COVID-19?
- Have you completed recent travel?
- Have you or anyone in your household been exposed to anyone who has traveled?
- Do you or anyone in your household have flu-like symptoms such as fever, cough, or shortness of breath?
- Have you been placed in mandatory or self-imposed quarantine?
- To protect our first responders and health care workers, please be honest when answering these questions. Our dispatchers will use this information to help first responders know how to best prepare themselves to stay safe while responding to your emergency.
If possible, meet responding crews outside your home or near the front door and please do your best to practice social distancing.
Don’t be alarmed if crews are wearing full Personal Protective Equipment (PPE), such as face masks, face shields, goggles or are using a self-contained breathing apparatus when they arrive to help you. This is for your protection and for theirs.
Thank you for your cooperation and understanding.
Where to Get Information About COVID-19
Florida Department of Health Call Center
- The Florida Department of Health COVID-19 call center is available 7 days a week, 24 hours a day at 1-866-779-6121. Another option is to e-mail COVIDfirstname.lastname@example.org.
- Brevard County residents may call 2-1-1 for up-to-date information between 8 a.m. and 6 p.m.
City of Melbourne Executive Orders
- CM-EO 2020-01 Temporary Personnel Policies
- CM-EO 2020-02 Parks and Recreation Activities and Rentals
- CM-EO 2020-03 Temporary Suspension - Special Activities and Events
- CM-EO 2020-04 Temporary Closure of Certain City Offices
- CM-EO 2020-05 Temporary Measures for On-Street Parking
- CM-EO 2020-06 Temporary Measures Regarding the Administration of Utility Accounts
- CM-EO 2020-07 Revised Temporary Personnel Policies
- CM-EO 2020-08 Temporary Measures regarding City Procedures for Sealed Bids
- CM EO 2020-09 Supplement to Bid Procedures
- CM EO 2020-10 Parks and Recreation Activities and Rentals Update
- CM EO 2020-11 City Fee Waiver and Deferral - Outdoor Seating
- CM-EO 2020-12 Temporary Personnel Policies for Emergency Responders
- CM-EO 2020-13 Temporary Modification for Outdoor Seating
- CM EO 2020-14 Tennis Courts Update
- CM EO 2020-15 Temporary Banners
- CM EO 2020-16 Utility Accounts Update
- CM EO 2020-17 City Offices Facilities and Activities Update
- CM EO 2020-18 Utility Accounts Update
Florida Department of Health
The Florida Department of Health in Brevard County (DOH-Brevard) offers COVID-19 testing to individuals with or without symptoms. Call 321-454-7141 for an appointment. This testing is free. Please note: This is viral testing; not antibody testing.
Testing is offered every Monday, Tuesday, Wednesday and Friday, from 9 a.m. - noon and 1:30 p.m. - 3:30 p.m., at the DOH-Brevard Viera Clinic: 2555 Judge Fran Jamieson Way, Viera, FL 32940.
State Testing Site at Eastern Florida State College, Palm Bay Campus
Testing at this site is available 9 a.m. - 5 p.m., seven days a week for individuals over the age of 18, regardless of symptoms. Testing is free, and you do not need an appointment. View this document for more information about what to expect when coming to a state-supported test site. Eastern Florida State College, Palm Bay Campus, is located at 250 Community College Parkway, Palm Bay, 32909. Drivers should enter at San Filippo Drive, S.E., at Manchester Circle. )
Omni Healthcare is providing COVID-19 testing at 1344 S. Apollo Blvd., Melbourne, FL 32901, and at other locations in Brevard County. Call (321) 802-5515 or e-mail email@example.com for more information or to schedule a test, or visit http://www.covid19testbrevard.com/.
MedFast Urgent Care
MedFast Urgent Care is providing testing in Melbourne. Tests are by appointment only. Please call the location of your choice:
- 206 E. New Haven Ave., Melbourne, FL 32901 - (321) 802-3311
- 2113 Sarno Rd., Melbourne, FL 32935 - (321) 676-0558
They are testing symptomatic patients and those who are asymptomatic who need to return to work.
Insurance will be billed for testing. They also have free testing available for those who are uninsured.
Health First Testing for First Responders
Health First is offering free drive-up COVID-19 tests to first responders who serve Brevard County residents. This includes employees with city and county law enforcement, and fire rescue agencies. First responders do not need to meet any testing criteria to receive a test.
Testing is being offered Monday through Friday from 8:30 a.m. to 4:30 p.m. at the Health First Medical Group Gateway location in the east parking lot (located at 1223 Gateway Drive in Melbourne).
First responders must first call Health First’s Centralized Scheduling office at 321-434-3131 to be scheduled for a drive-up appointment and will be required to show identification and credentials to receive the test.
The test will be by nasal swab and results will be available in three to five days. First responders and their primary care providers will be contacted by a nurse with results.
The CDC has developed a COVID-19 Self-Checker. The online guide helps individuals make decisions and seek appropriate medical care regarding COVID-19. Visit the CDC's website to access the self-checker.
Brevard Public Schools
The latest information about school closings and resources available to parents and students is available on the Brevard Public Schools website.
To help Brevard’s individuals and families impacted by COVID-19, United Way of Brevard is providing information and resources available in the United Way of Brevard’s COVID-19 Community Resource Guide. Information includes financial support, food assistance, the CARES Act and more. This site will be updated frequently as new information becomes available. In addition, with several other local foundations, United Way has launched the Brevard COVID-19 Response Fund and has authorized $50,000 from its emergency fund to aid in recovery efforts.
211 Brevard can also help connect you to resources for food, mental health, legal support and more. 211 Brevard is also taking calls from those who have lost their jobs due to COVID-19. Dial 2-1-1 or 321-632-6688.
Rental and Mortgage Assistance
Brevard County Residents
Funds are also available to Brevard County residents for mortgage assistance, rental assistance, and utility and security deposit assistance through Brevard County’s Housing and Human Services Department. Those eligible must be a resident of Brevard County; at or below 140 percent of area median income; and able to demonstrate assistance is required as a result of direct impacts from coronavirus. To qualify, applicants must be able to submit documents supporting income, need and other assistance, including income verification documents such as paychecks, unemployment compensation history, veteran’s check, child support payment history, Aid to Families with Dependent Children/Temporary Assistance for Needy Families, bank statements, rental agreements, mortgage statements, documentation for a utility deposit, and most recent tax return, etc.
Applications for assistance are available online. Paper application forms will also be made available at Brevard County libraries and on County buses.
The CareerSource Brevard website has information for job seekers including guidance on applying for reemployment assistance.
Space Coast Area Transit
Please see the Space Coast Area Transit website for current schedules and guidelines for using the transit ervice.
Brevard Public Schools
NOTE: There will be NO MEAL SERVICE July 1-3. Children will receive four days’ worth of meals on June 30.
Beginning Monday, July 6 through Friday, July 31, the following schools will provide food distribution on Mondays, Wednesday, and Fridays only (10:30 a.m. - 12:30 p.m.):
- Harbor City Elementary - 1377 Sarno Rd., Melbourne, FL 32935
- Sherwood Elementary -2541 Post Rd., Melbourne, FL 32935
- Discovery Elementary - 1275 Glendale Ave. N.W., Palm Bay, FL 32907
- Palm Bay Elementary - 1200 Allamanda Road, N.E., Palm Bay, FL 32905
- Turner Elementary - 3175 Jupiter Blvd. S.E., Palm Bay, FL 32909
- Golfview Elementary - 1530 S Fiske Blvd., Rockledge, FL 32955
- Atlantis Elementary - 7300 Briggs Ave., Cocoa, FL 32927
- Saturn Elementary - 880 N Range Rd., Cocoa, FL 32926
- Cape View Elementary - 8440 Rosalind Ave., Cape Canaveral, FL 32920
- Coquina Elementary - 850 Knox Mcrae Dr., Titusville, FL 32780
- Oak Park Elementary - 3395 Dairy Rd, Titusville, FL 32796
- Mila Elementary - 288 W Merritt Ave., Merritt Island, FL 32953
- Mims Elementary - 2582 U.S. Highway 1, Mims, FL 32754
Brevard County Parks and Recreation
The Brevard County Parks and Recreation Department will be participating in the Summer Food Service Program starting Monday, June 1, until Friday, August 7. Drive-up service and walk-up service will be available from 10:30 a.m. - 12:30 p.m. All children 18 years old and younger are eligible for meals at no charge and must be present to receive meals. Meals will be served on a first-come, first-serve basis. For more information and a list of locations, please see this press release.
Other Resources for Food
- See the United Way of Brevard’s COVID-19 Community Resource Guide for additional food distribution and hot meal sites.
- Find local food pantries with the Second Harvest Food Locator
- Call 2-1-1 or 321-632-6688 for other food resources available in the county.
Federal Resource Information
U. S. Senate Guide to Small Business Assistance
Small Business Administration COVID 19 Assistance Loan Guidance, and Resources
U.S. Chamber of Commerce Guide for Small Businesses Seeking Federal Assistance through Emergency Loans
Frequently Asked Questions about Executive Order 20-120, which allowed barbershops and cosmetology salons to begin opening to the public on May 11.
Information about Phase 2 of the Governor's Plan to Re-open FloridaFlorida Department of Economic Opportunity for State Resources
Local Resource InformationBrevard County Community Response Team Collaboration Provided by Florida Institute of Technology WeVENTURE program
Melbourne Regional Chamber for Local, State and Federal
The Economic Development Commission of Florida’s Space Coast for Business Resources Small and Large Businesses
City of Melbourne
The City of Melbourne has adopted a temporary policy to allow restaurants to expand a portion of their seating outdoors for on-site food consumption. This temporary allowance includes the ability to place outdoor seating within parking or landscape areas and within the City’s right-of-way, subject to City approval. This would include the ability to locate seating in accordance with the Zoning Code while maintaining adequate distance for ADA compliance; access to businesses; and any social distance requirements in effect. In addition, the City will waive the $30 application review fee, the $100 sidewalk-use base fee, and the $25 per-seat fee. This allowance will only be good through the Declared State of Emergency.
The City of Melbourne has implemented a package of temporary fee waivers and deferrals designed to directly assist businesses. All applications and permits would still be required to be reviewed and approved by the City; however, no fees will be charged.
The City of Melbourne has suspended the 30-day limit on business promotions in the city for calendar year 2020.
Any City Code or City of Melbourne Purchasing Manual provisions that require a bidder to submit a sealed bid by envelope are temporarily modified to authorize submission and receipt of sealed bids electronically and to allow pre-bid conferences and bid openings to be conducted using communications media technology. For details, please see CM-EO 2020-08 Temporary Measures Regarding City Procedures for Sealed Bids. If you have any questions, please contact Procurement Manager Greg Bunn at 321-608-7065 or Gregory.Bunn@mlbfl.org.
Preventing the Spread of Germs
- Practice social distancing by keeping 6 feet between yourself and others.
- Wear a cloth face cover in public.
- Avoid touching eyes, nose and mouth.
- Cover coughs and sneezes.
- Avoid large gatherings.
- Avoid the "Three Cs":
- Closed spaces, with poor ventilation.
- Crowded places, with many people nearby.
- Close-contact settings, such as close-range conversation.
- Self-isolate if you are sick.
- Wash your hands often and thoroughly, using soap and warm water for at least 20 seconds. If soap and water are not available, use an alcohol-based hand sanitizer that contains at least 60% alcohol.
- Call your regular physician, local emergency room, or urgent care clinic for screening to determine whether you should be seen by medical personnel.
For more information on prevention, see the CDC website.
Scammers are taking advantage of fears surrounding the Coronavirus. View the following webpages for the latest information and tips to stay safe.
Rental and Mortgage Assistance Available to Brevard County Residents Financially Impacted by COVID-19
Brevard County’s Board of County Commissioners has allocated up to $4.4 million in federal CARES Act grant funds to assist those financially impacted as a result of the COVID-19 pandemic. Those eligible must be a resident of Brevard County; at or below 140 percent of area median income; and able to demonstrate assistance is required as a result of direct impacts from coronavirus.
To qualify, applicants must be able to submit documents supporting income, need and other assistance, including income verification documents such as paychecks, unemployment compensation history, veteran’s check, child support payment history, Aid to Families with Dependent Children/Temporary Assistance for Needy Families, bank statements, rental agreements, mortgage statements, documentation for a utility deposit, and most recent tax return, etc.
Applications for assistance are available online. Paper application forms will also be made available at Brevard County libraries and on County buses.