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How do I turn on or turn off water
service? |
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To open an account or obtain information
about a current account, contact the Utility Billing
Department at (321) 608-7100 or go to the Utility Billing
Counter located on the first floor at City Hall, 900 E.
Strawbridge Ave. E-mail inquiries receive a response
within two working days. Additional information is available at the Utility Customer Service page. |
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What are the ways in which I can pay
my water bill? |
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Cash, check or money order made
payable to City of Melbourne. Visa and Mastercard
payments are accepted at City Hall during regular
operating hours or can be accepted by telephone and will
incur an small fee.
Automatic Debits from your checking account are also
available. A signed authorization agreement and voided
check are required. The agreement form is available at
City Hall and as a download in pdf format. Free pdf
reader software is needed, and is available as a free
download.
In addition, customers can use the drop box at City
Hall. Payments made after 8:30 a.m. will be applied the
next business day |
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Who do I call if my water looks dirty? |
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Call the Utilities
Operations Division at (321) 674-5726 Monday through Friday
from 7:30 a.m. to 4 p.m.
At other times, call (321) 255-4622. |
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How do I get a recycling cart? |
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If you live within the City
limits of Melbourne, call (321) 953-6302.
If you live outside the City limits, call Waste
Management at (321) 723-4455. |
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Who do I call if they missed my trash or recycling
pickup? |
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If you live within the City
limits of Melbourne, call (321) 953-6302.
If you live outside the City limits, call Waste
Management at (321) 723-4455. |
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Who
do I call to get a pothole fixed? |
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Call the City's Streets &
Stormwater Division at (321) 953-6231 Monday through Friday
from 7:30 a.m. to 4 p.m. |
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Who do I call to find
out if a property has water and/or sewer service? |
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Call (321) 722-5376 and ask to
speak with the engineering technician, who can determine
the service availability. |
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I'm filling my pool or I had a large leak - how can I
get a sewer credit? |
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If you live within the City
limits of Melbourne, call the Utility Billing office at
(321) 953-6390.
If you live outside the City limits, call Brevard County
Water Resources at (321) 633-2092. |
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Can I use plastic bags for yard trash? |
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No, plastic bags are not
acceptable. You may set your yard trash out once a week
on the designated day in reusable containers such as
standard, 32-gallon trash cans. The cans must not
exceed 40 gallons' capacity.
Place yard trash within four feet of the curb or edge of
a street surface, and adjacent to the driveway. Please
DO NOT block the use of sidewalks. Place yard trash
curbside between 5 p.m. on the day before collection and
6:30 a.m. on collection day.
Yard waste includes grass clippings, tree trimmings,
weeds, and leaves. Please DO NOT include other wood,
such as lumber. These materials can contaminate the
mulch created for recycling. Tree trunks or branches
must be less than four feet long, and no heavier than 50
pounds. Branches and palm fronds should be stacked
uniformly at the curb for collection on your yard trash
day. |
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How often can I water my lawn? |
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Mandatory lawn watering restrictions specify the days
when you may water. These days depend on whether you
have an odd or even numbered address, and the time of
year.
During Daylight Savings Time, homes with odd
numbered or no addresses can water on Wednesdays and
Saturdays; homes with even numbered addresses can water
on Thursdays and Sundays; and non-residential properties
can water on Tuesdays and Fridays.
During Eastern Standard Time, homes with odd
numbered or no addresses can water on Saturdays; homes
with even numbered addresses can water on Sundays; and
nonresidential properties can water on Tuesdays.
Please
note the following:
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Daylight Savings Time: second Sunday in March until
the first Sunday in November
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Eastern Standard Time: first Sunday in November
until the second Sunday in March
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Water only when needed and not between 10 a.m. and 4
p.m.
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Water for no more than one hour per zone
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Restrictions apply to private wells and pumps,
ground and surface water from public and private
utilities.
Some
exceptions apply:
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Reclaimed water is exempt from the restrictions
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Irrigation of new landscape is allowed at any time
of day on any day for the initial 30 days and every
other day for the next 30 days for a total of one
60-day period, provided that the irrigation is
limited to the minimum amount necessary for such
landscape establishment
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Irrigation systems may be operated at any time of
day on any day for maintenance and repair purposes
not to exceed 20 minutes per hour per zone.
For
additional exceptions, please contact the City’s ECO
Division at (321) 953-6302. |
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Who do I call for appliance pick ups? |
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If you live within the City
limits of Melbourne, call (321) 953-6302.
If you live outside the City limits, call Waste
Management at (321) 723-4455. |
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What is the collection schedule for yard trash, garbage,
and recycling? |
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Garbage
is collected on Tuesdays and Fridays for properties on
the north side of Sarno Road to the northern City limits
and on Mondays and Thursdays on the south side of Sarno
Road to the southern City limits, including the
beachside areas of Melbourne.
Recycling collection is on Wednesdays.
Yard
waste collection is on Fridays on the north side of Lake
Washington Road to the northern City limits, on Tuesdays
from the sough side of Lake Washington Road to the north
side of Sarno Road, on Thursdays from the south side of
Sarno Road to the north side of US 192 and including the
beachside areas of Melbourne, and on Mondays from the
south side US 192 to the southern City limits.
For
more detailed information, go to
www.melbourneflorida.org/solid |
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Who do I call for large yard pile pick ups? |
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If you live within the City
limits of Melbourne, call (321) 953-6302.
If you live outside the City limits, call Waste
Management at (321) 723-4455. |
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What do I do with old paint or other used household
chemicals? |
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There is a household
hazardous waste collection center at the Sarno Landfill
that is open Thursday, Friday and Saturday from 8 a.m.
to 4 p.m. The telephone number is (321) 255-4365. |