Utilities Customer Service and Billing - City of Melbourne, Florida

Online Utility Account Inquiries
An online account inquiry service is available to utility customers.  The customer information needed in order to make an online inquiry is printed on utility bills.  In the upper, right-hand corner of each bill is a listing of the Account Number and a Customer ID number.  The image below indicates the location of the six-digit account number followed by the five- or six-digit customer ID number.  The image at the bottom of this page indicates where the two numbers must be entered at the inquiry screen.  Customers with multiple accounts can enter both numbers to access individual accounts, or can enter the Customer ID only to access all accounts. 
ACCOUNT ACCESS LINK

For assistance with utility accounts, please send e-mail to water/sewerbills@melbourneflorida.org.  
Please report any problems with online access to cityhall@melbourneflorida.org.

EXAMPLE IMAGE OF THE INQUIRY SCREEN  ACCOUNT ACCESS LINK

   

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