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Payment
Options
Cash, check or money order made
payable to City of Melbourne. Visa and Mastercard payments are
accepted at City Hall or by phone during regular
operating hours.
Automatic Debits from your
checking account are also available. A signed authorization
agreement and voided check are required. The
agreement
form is available at City Hall and as a download in pdf
format. Free pdf reader software is needed, and is available
as a free download.
Drive-thru Window
The drive-thru window was permanently closed as of
September 1, 2007.
Drop Box
Payments made after 8:30 a.m. will be applied the next business day.
Delinquent
Accounts
Accounts are
considered past due if not paid within 25 days of the billing
date and are subject to late fees and service disconnection.
Service will be resumed only after payment of past due balance
and a $30.00 reconnection charge has been made.
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To
establish a new water account,
the following information is needed:
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1. |
Customer's
Full Name |
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2. |
Service
Address |
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3. |
$20 Service Initiation Fee |
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4. |
Driver's
License Number |
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5. |
Deposit -
The deposit amount varies. See the
rate
tables for more information. |
To open an account or obtain
information about a current account, contact the Utility Billing
Department at (321) 953-6390 or go to the Utility Counter located on the first floor at
City
Hall, 900 E. Strawbridge Ave. E-mail
inquiries receive a response within two working days.
Office
Hours
Monday through Friday from 8:30 a.m. to 5:00 p.m.
Customer requested turn-off and turn-on
Service turn-on requires next day service.
A $20.00 service initiation fee and the applicable security deposit
will appear on the first bill for new service turn ons. |
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Online
Utility Account Inquiries
The utility
account inquiry service allows customers to check usage
and the status of payments for service. A chart showing annual water
consumption is also provided.
For other information call (321) 953-6390.
Please have your account number available.
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For
a water main break or sewer backups: During
working hours (Monday through Friday from 7:30 a.m. to 4 p.m.)
call the Water
& Sewer Operations office at 674-5726.
After hours call the emergency number, 255-4622. |
Water, Sewer
&
Solid Waste Rates
Impact
Fees
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Sewer
Credits
Leak
Tests
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Conservation |