Melbourne Police Department Community Service Officers (CSO’s)
are an integral part of our Department, assisting sworn officers
with multiple tasks that result in more efficient police service
to the community.
Prior to 1990, the Department had
only one CSO who answered phone calls and handled misdemeanor
complaints when there were no suspect or investigative leads.
The Front Desk was manned only during the daytime.
then, the program has continually grown, and we now have a CSO
Supervisor overseeing the CSO unit. The Front Desk is
manned up to 18 hours daily. Although our CSO’s
don’t have arrest powers, they are able to do many things
a sworn officer can do. A CSO does not respond to in-progress
calls, but is able to assist sworn personnel after a scene has
been secured and rendered safe.
From processing crime scenes, taking
criminal complaints, performing follow-up investigations, and
working traffic accidents, to directing traffic, our CSO’s are
always ready to assist our sworn officers as well as the
Through the years, the CSO’s have
become increasingly more important to the Department and its
service to the community.