Chief Information Officer/Director of Information Technology Services

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The Opportunity

The City of Melbourne is seeking a progressive, results-oriented and proven leader to serve as its first Chief Information Officer/Director of Information Technology.  The City has previously organized information technology as a division within the Management Services Department; however, due to the vital and dynamic role technology plays in the City’s ability to provide critical internal and external customer services, the Division has been elevated to a full-service Information Technology Department. The new CIO/Director will be a member of the senior management team and will report to the City Manager. 

The Organization

Melbourne has 957 full- and part-time employees. There are 21 employees in the current Information Technology Division, including an IT manager as well as applications, networking, project management, helpdesk and GIS staff. All employees will transition to the new Information Technology Department once the CIO/Director has been hired. Length of tenure and experience vary widely within the division. The CIO/Director will be expected to work with and enhance employees’ strengths while bringing a new perspective to existing practices, processes and procedures. The IT Division currently has several vacancies and has employed the use of temporary employees until the CIO/Director is established and has an opportunity to assess citywide and departmental needs and recruit necessary positions. Over the past few years, the IT Division has undertaken a comprehensive remediation plan to fix single points of failure, build redundancy and increase security. Additional work still needs to be accomplished to minimize service disruptions throughout the city so that operating departments and the public can operate effectively and efficiently. 

The Ideal Candidate

The CIO/Director will be a strong leader who is not only technically competent, but also highly skilled at team-building, effective communication and creative problem-solving. He or she will have the ability to effectively communicate technical information to nontechnical stakeholders. The ideal candidate will be able to demonstrate a proven track record of successful project planning and implementation, sound decision-making and employee development. The CIO/Director will be able to advance the City’s technological capabilities and direction, enhance current practices and position the department to be more proactive than reactive. 

What Makes Melbourne Special

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Melbourne residents enjoy great weather, high-tech employment opportunities, excellent schools, charming downtowns and abundant recreational opportunities. Reasonable housing prices, low traffic, and a strong sense of community make Melbourne one of the best places to live, work and raise a family.

Location

Melbourne is located in east central Florida along the Indian River Lagoon, a vast estuary loved by boaters, anglers and those who just enjoy its quiet beauty. On the other side of the river a portion of the city lies on a barrier island with many beach parks offering even more fun in the sun. Melbourne has an international airport and is located next to a major interstate with easy access to Orlando and the attractions, Kennedy Space Center, and points beyond.The City of Melbourne lies along the Indian River Lagoon, a vast estuary loved by boaters, anglers and those who just enjoy its quiet beauty. On the other side of the river a portion of the city lies on a barrier island with many beach parks offering even more fun in the sun. Melbourne has an international airport and is located next to a major interstate with easy access to Orlando and the attractions, Kennedy Space Center, and points beyond.

Schools

group picture of local students

The Brevard Public Schools system is a model of innovation and excellence in preparing young people for success and is one of Florida’s finest school districts. Brevard County is also home to several colleges and universities, including the world-renowned Florida Institute of Technology, a regional branch of the University of Central Florida, and multiple campuses of Eastern Florida State College.

Cultural Life

An art festival in Melbourne

Melbourne’s cultural amenities include local musicians and artists in its downtown venues, as well as national and international performers at the King Performing Arts Center and two venues for live theater downtown. You will find plenty to do away from the office, including one of the nation’s top-rated zoos, museums, art galleries, music and a thriving retail and restaurant scene.

Weather

People driving golf carts on a sunny day on the golf course

Enjoy the benefits of Central Florida’s ideal coastal climate — mild winters and a lush blooming landscape year-round. Melbourne averages 242 sunny days annually with extremely mild winter seasons between 50° - 70° (F). 

Position Profile

The Chief Information Officer/Director of Information Technology Services provides the City Manager with support for unifying leadership and vision in the strategic direction, implementation and management of the City’s information technology (IT) program and budget. The CIO/Director advises the City Manager on all IT and IT-related programs and issues. The CIO/Director also has responsibility for the operation of a highly complex and dynamic networked infrastructure and applications providing full spectrum IT services to City staff and ensuring continuity of operations. The CIO/Director sets the strategic direction and supervises and leads in 5 main areas:

  • Infrastructure Services — Manages a secure, modern and resilient foundation of IT infrastructure including networks, servers, data centers, unified communications, cloud operations and end-user connected equipment including mobile devices to provide highly available services where needed.
  • Applications Services — Selects and implements software applications to equip city employees with the electronic tools they need to deliver exceptional service and operational effectiveness and efficiency.
  • Information Security Management Services — Evolves security controls to reduce risks of loss, misuse, disclosure or damage of information and information infrastructure assets from evolving security threats. 
  • Service Desk / Desktop Services — Maintains and improves a service culture and tools to deliver exceptional customer service.
  • Geographic Information Systems Services —Enhances the use of geospatial data and services resulting in cost savings for delivery of city services and management of city assets and property.

The complete job description is available on our website.

Compensation and Benefits

Depending on qualifications and experience, the salary range for this position will be $77,705.38 – $130,512.76.

The City provides a comprehensive benefits package that includes a generous subsidy for employee and family health insurance. Optional employee paid programs include dental insurance, supplemental life insurance, short and long term disability, flexible spending account plus an optional deferred compensation program. Employees accrue time off for sick leave, vacation leave and nine paid holidays each year.

Application and Selection Process

Interested and qualified candidates, please submit your resume using our online application system. This position will be open until filled. Melbourne is an Equal Opportunity Employer and encourages qualified women and minorities to apply. Under the Florida Public Records Act, all applications are subject to disclosure upon receipt. This position is exempt from Veteran’s Preference.