Meter Reader Job Description

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CHARACTERISTICS OF THE CLASS

Under the supervision of the Meter Services Supervisor, performs field work in the reading of water meters, the recording of consumption and the recording of abnormal and/or unacceptable meter conditions on the handheld and/or lap top computer processor.  Work involves responsibility for inputting accurate readings so that accurate billing and information gathering procedures result.  Employees normally follow established routes, advising their supervisor of unusual situations or matters requiring attention.  Work is reviewed by supervision, through observation, records, and by results obtained.  Performs other work as required.

 

EXAMPLES OF DUTIES

A.    ESSENTIAL FUNCTIONS

Reads and records information from residential, commercial and industrial water meters with the aid of handheld and/or laptop computer processors.

Clears and removes dirt and debris away from meters and out of meter boxes.

Clears and removes grass and other vegetation away from immediate vicinity of box as required for accessibility.

Operate and maintain small service vehicles.

Handles customer inquires about meter reads in a efficient and professional manner.

Observes and records unusual circumstances and events as they relate to meter reading.

 

REQUIREMENTS

A.    TRAINING AND EXPERIENCE

High School diploma or G.E.D., prior dependable work record and valid State of Florida driver’s license required.  Applicants who possess a valid out of state driver’s license must obtain the Florida driver’s license within 10 days of employment.

 

B.    KNOWLEDGE, SKILLS AND ABILITIES

Knowledge of street locations throughout service area.

Knowledge and ability to practice basic math skills.

Skill and ability to read a minimum of 450 water meters per day.

Ability and skill to use appropriate tools, equipment and maps associated with water meter reading.

Ability to understand and follow oral and written instructions.

Ability to observe accurately and write legibly.

General knowledge of occupational safety rules and regulations as they relate to water meter reading and small service vehicle operation.

Ability to establish and maintain an effective working relationship with other employees and the general public.
    

C.    PHYSICAL AND MENTAL REQUIREMENTS

Ability to read and comprehend work orders, equipment/tool manuals, safety manuals, computer screen, computer print outs, and other printed and/or written material as it relates to the job.

Ability to understand and comprehend area maps as they relate to the locations of water, meters, services, hydrants and blow offs.

Ability to understand and comprehend basic math as it relates to volumes.

Ability to identify and comprehend colors as they relate to traffic and/or road signs, safety equipment, utility markings, and other utility related materials.

Ability to hear and understand instructions and directions given in the English language and spoken in a normal tone of voice with someone face-to-face and over two-way radio.  Hear verbal warnings and basic instructions given by co-workers while working in noisy environments, confined spaces or in the immediate vicinity of heavy equipment.

Ability to verbally communicate with co-workers and others in the English language face-to-face and over two-way radio.

Ability to write up work orders, vehicle service forms, and technical memos in a legible and understandable manner.
    
Ability to type on a handheld and/or lap top computer keyboard and use touch tone telephone dialing keys in an efficient manner.

Ability to work while bending, kneeling, stooping, standing, sitting, and/or stretching.  May be required to move laterally in the any of the above mentioned positions, frequently throughout the day.

Ability to safely walk over and around cluttered work areas and uneven surfaces.  Work while standing on uneven and/or wet surfaces.

Ability to enter confined spaces such as meter vaults.

Ability to work for extended periods in all weather conditions.

Ability to maintain a professional attitude while working in close proximity with others and under situations of duress.

Ability to communicate in a professional manner with the general public.

Ability to receive directions and constructive criticism from departmental management.

Ability to walk extended distances up to three (3) miles while reading meters.  Relocate vehicle and repeat scenario

Ability to climb into, operate and climb out of small service vehicle numerous times during the work day.

Ability to load and unload meter box lids weighing up to 30 lbs.

Ability to skillfully and effectively use such hand tools as shovels, small garden spade, large screw driver or small pry bar, hedge/bush trimmers, etc.



THIS JOB DESCRIPTION IS NOT INTENDED TO BE AND SHOULD NOT BE CONSTRUED AS AN ALL INCLUSIVE LIST OF ALL THE RESPONSIBILITIES, SKILLS OR WORKING CONDITIONS ASSOCIATED WITH THE POSITION.  WHILE IT IS INTENDED TO ACCURATELY REFLECT THE POSITION ACTIVITIES AND REQUIREMENTS, MANAGEMENT RESERVES THE RIGHT TO MODIFY, ADD OR REMOVE DUTIES AND ASSIGN OTHER DUTIES AS NECESSARY.  THIS JOB DESCRIPTION DOES NOT CONSTITUTE A WRITTEN OR IMPLIED CONTRACT OF EMPLOYMENT.

Revision Date - 2/19/14