Environmental Community Outreach Manager Job Description

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CHARACTERISTICS OF THE CLASS

Under the general supervision of the Public Works & Utilities Director, performs responsible management, education and public relations work in planning, developing and implementing the City’s environmental outreach programs; managing and administering the City’s sanitation ordinance and service contract; and in marketing and providing public relations for the water, wastewater, reuse, stormwater, and solid waste/recycling programs. Incumbent has latitude and independence within established policy and program guidelines. Work is reviewed through observation, conferences, reports, and results obtained. Performs other work as required.

EXAMPLES OF DUTIES

A.    ESSENTIAL FUNCTIONS

Plans, develops, coordinates and presents the “Conservation through Education” water conservation program to area schools; continuously refines and revamps the contents and breadth of the program to include overall environmental stewardship.

Writes stories, takes photographs, compiles information and publishes the Public Works & Utilities Department’s monthly newsletter report and quarterly conservation newsletter.

Produces and disseminates to City’s water customers the annual Consumer Confidence Report detailing the quality of the City’s water.

Works with other agencies on various water conservation programs and projects. Acts as a liaison with state and local agencies. Corresponds with regulatory agencies in person, by telephone and in writing.
 
Plans, develops and implements public service announcements for radio and television broadcast promoting the Public Works & Utilities Department and educating the pubic about water conservation, water quality, recycling and other environmental issues and programs.

Plans, develops, writes, produces and disseminates written water conservation and water, wastewater, reuse, stormwater, and recycling/solid waste brochures, newsletters, news releases, articles and literature.

Develops and administers special programs, such as the toilet rebate program, provides reporting and works to obtain grant-funding assistance.

Works with representatives from other utilities in Brevard County to plan and implement countywide outreach and education programs.

Supervises and provides instruction to staff.

Develops, prepares and coordinates contractual documents and reports pertinent to recycling and solid waste program.

Prepares annual budget, projects annual costs of programs and changes, prepares related reports as required.

Plans, develops and implements special projects, programs, and events.

Responds to public inquiries and complaints.

Speaks to business/civic/homeowner groups, City personnel and/or the public on water conservation, and coordinates scheduling of City personnel for other public works and utilities speaking engagements.

Develops and presents special water conservation, reuse, recycling and other environmentally-related programs and events.

Corresponds with contractors as needed.

Periodically compiles and prepares technical data on operational activities.

Assists the public information officer through active participation on the City’s Emergency Information Committee.

Utilizes computerized data entry equipment and various word processing, desktop publishing, presentation, spreadsheet, database and/or file maintenance programs to enter, store, present and/or retrieve information as necessary.

Selects and purchases materials and equipment for the division’s activities.

Monitors City ordinances regarding water conservation, solid waste/recycling, reuse and irrigation.


REQUIREMENTS

A.     TRAINING AND EXPERIENCE

Bachelor’s Degree in journalism, marketing, public relations, public administration or related field, supplemented by experience in local government and/or public or private sector communications, marketing work, public speaking, and development of educational and conservation programs. Personal computer literacy (word processing, database, spreadsheet, desktop publishing, presentation, web publishing) is required. Excellent communication skills, oral and written, are required. Must possess a valid State of Florida driver’s license. Applicants who possess a valid out of state driver’s license must obtain the Florida driver’s license within 10 days of employment.
 

B.     KNOWLEDGE, SKILLS AND ABILITIES

Ability to plan, design, coordinate, present and evaluate environmental education programs and related activities.

Ability to communicate clearly and effectively, both orally and in writing.

Ability to learn, remember and comprehend simple and complex tasks that pertain to this position.

Ability to speak before groups, television cameras, radio microphones and newspaper reporters.

Ability to deal with public relations situations courteously and tactfully.

Knowledge of K-12 childhood education techniques.

Ability to establish and maintain effective working relationship with personnel in other departments, agencies and in the public.

Knowledge of available techniques, policies and procedures of water conservation.

Ability to read, interpret and apply related ordinances.

Skills in developing effective presentations for variety of age groups.

Ability to coordinate activities with other agencies and/or departments.

Ability to operate a variety of office equipment including a computer, digital camera, LCD projector and other audio/visual playback equipment, printer, copier, calculator, and telephone.

C.     PHYSICAL AND MENTAL REQUIREMENTS

Ability to hear and understand conversations spoken in English.

Ability to operate a motor vehicle.

Ability to sit, stand and walk for extended periods of time without rest.

Ability to kneel, bend or squat periodically during a working day.

Ability to read, write and comprehend on an advanced level.

Ability to load and unload boxes weighing 50 lbs.

Ability to lift and carry items weighing up to 25 lbs. Ability to climb stairs while carrying equipment.

Ability to work in uncomfortable environmental conditions such as dust, heat and humidity.

Ability to communicate with a variety of age groups from kindergarten children to senior citizens.

Ability to work under stress and deal with irate customers.

Ability to work accurately in a noisy, stressful environment.



THIS JOB DESCRIPTION IS NOT INTENDED TO BE AND SHOULD NOT BE CONSTRUED AS AN ALL INCLUSIVE LIST OF ALL THE RESPONSIBILITIES, SKILLS, OR WORKING CONDITIONS ASSOCIATED WITH THE POSITION.  WHILE IT IS INTENDED TO ACCURATELY REFLECT THE POSITION ACTIVITIES AND REQUIREMENTS, MANAGEMENT RESERVES THE RIGHT TO MODIFY, ADD, OR REMOVE DUTIES AND ASSIGN OTHER DUTIES AS NECESSARY.  THIS JOB DESCRIPTION DOES NOT CONSTITUTE A WRITTEN OR IMPLIED CONTRACT OF EMPLOYMENT.

Revision Date - 1/30/2012