Victim Advocate Job Description

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CHARACTERISTICS OF THE CLASS

Under the supervision of the Detective Division Sergeant. Provides specialized advocacy services to victims of domestic violence. Works with limited supervision and provides timely service to the victims. Generally provides assistance, referrals, and personal advocacy to victims. Provides criminal justice system support and assists victims in preparing crime compensation claims. Performs victim assessments and determines services needed; coordinates with various agencies to address victim needs. Supervises and directs volunteers assigned to domestic violence program. Tracks, records, and compiles all services provided and demographics served for monthly reporting to grantor agency. Must exercise initiative and independent judgment in completing assigned tasks. Must be organized and possess good administrative, organizational, and interpersonal skills. This is a VOCA-funded grant position.

 

EXAMPLES OF DUTIES

A. ESSENTIAL FUNCTIONS

Provides assistance to victims by arranging referrals for medical, legal, social, economic, vocational, and psychological needs.

Provides criminal justice support for victims by transporting and/or accompanying victims to court hearings; helps victims navigate court system; and assists victims with obtaining injunctions.

Works directly with local shelters, psychological services, health centers, judicial agencies, and other sources of assistance to coordinate services for victims.

Reviews domestic violence reports daily to start the advocacy process.

Supervises and directs volunteers assigned to aid with victim services.

Conducts follow-up contacts with victims.

Assists victims in filing compensation claims.

Tracks, records and compiles victim services records to generate statistics for monthly reporting to VOCA grantor agency. Compiles and submits monthly VOCA performance report to comply with grant requirements.

Prepares for and participates in annual VOCA audit by the Florida Attorney General’s office.

Computer skills and working knowledge of computers, Windows, Microsoft Word, and Microsoft Excel, with a minimum of 30 wpm typing.

 

B. MARGINAL FUNCTIONS

Represents Division Commander, Chief of Police and Department as directed on various internal and external committees.

Stay abreast of current victim advocacy opportunities in the community.

Participate in community programs for networking purposes.

Pursue opportunities and secure engagements to talk to groups for victim advocacy purposes.

 

REQUIREMENTS

A. TRAINING AND EXPERIENCE

Graduation from an accredited college with a four-year degree in Social Services, Sociology, Psychology, or closely related field. Master's degree preferred. Minor course work in criminal justice or related field desirable. Recent job-related experience in victim assistance, social work, or rehabilitation counseling highly desirable. Equivalent combinations of training and experience which provide the required knowledge, skills, and abilities may be considered. Must possess and maintain a valid State of Florida driver's license. Applicants may possess a valid out of state driver's license and obtain the Florida license within 10 days of employment. Must obtain Victim Services Practitioner Designation certification through the Florida Attorney General’s Office Victim Services Practitioner Designation Training program within one year of employment. Must complete Civil Rights training through the U.S. Department of Justice’s Office for Civil Rights training program. Must pass background check.

 

B. KNOWLEDGE, SKILLS AND ABILITIES

General knowledge of advocacy and resources.

General knowledge of criminal justice system.

Knowledge of personal computers including but not limited to Excel, Word, use of email, and knowledge of standard office equipment.

Effective organizational skills to successfully track, record and compile services provided for monthly grant reporting requirements.

Knowledge of Departmental policies and practices.

Ability to interact tactfully with co-workers and the public, using human relations skills to work with individuals with different interests and opinions.

Ability to establish and maintain effective working relationships.

Ability to maintain confidentiality.

Knowledge of social service agencies in the county.

Experience working in the field of law enforcement.

C. PHYSICAL AND MENTAL REQUIREMENTS

Ability to speak, hear, see, and write the English language proficiently.

Ability to troubleshoot problems.

Ability to operate a motor vehicle in order to travel to court proceedings, meetings, and training events.

Ability to make some decisions independently.

Ability to sit for periods in excess of two hours at a time.

Ability to lift, carry, push, and pull items weighing up to 50 pounds.

Ability to read, write and interpret reports.

Ability to use reasoning and comprehend job-related materials.



THIS JOB DESCRIPTION IS NOT INTENDED TO BE AND SHOULD NOT BE CONSTRUED AS AN ALL INCLUSIVE LIST OF ALL THE RESPONSIBILITIES, SKILLS OR WORKING CONDITIONS ASSOCIATED WITH THE POSITION. WHILE IT IS INTENDED TO ACCURATELY REFLECT THE POSITION ACTIVITIES AND REQUIREMENTS, MANAGEMENT RESERVES THE RIGHT TO MODIFY, ADD OR REMOVE DUTIES AND ASSIGN OTHER DUTIES AS NECESSARY. THIS JOB DESCRIPTION DOES NOT CONSTITUTE A WRITTEN OR IMPLIED CONTRACT OF EMPLOYMENT.

Revision Date - 11/18/2015