CHARACTERISTICS OF THE CLASS
Under the direction of the Support Services Commander, performs responsible supervisory word in directing the activities of the communications Center and Records Section. Work includes overseeing of all employees and related activities involved in the operation of emergency services, telephones and the receipt and transmission of messages via the radio, computer, and teletype systems in Communications. Work also includes oversight of the records management function through the Records Supervisor. Work assignments are received orally and in writing. Work is performed with considerable independence within established policies, procedures, and guidelines received. Work is results obtained. Performs other work as required.
EXAMPLES OF DUTIES
A. ESSENTIAL FUNCTIONS
Oversees assignment of the Records Supervisor, Communications Technicians and Shift Supervisors and other assigned employees; inspects performance, assists with problems, provides technical direction, informally resolves personnel problems, provides training as needed, and reviews reports and other administrative activities.
Prepares a variety of status and information reports about department activity. Briefs others on important policy and administrative decisions.
Assures that all policies and procedures of the FCC, FDLE, public records laws and the department are followed.
Develops policies and procedures and manuals for the communication center and records section and updates as necessary, with assistance as required.
Meets all standards for Police Officer Certification under Florida law.
B. MARGINAL FUNCTIONS
Acts in the stead of the Support Services Commander in his absence.
Available to the public for advice, complaints and information
Monitors the correct assignment, care and use of the equipment assigned to this command.
Conducts investigations of violations of Departmental rules when requested by the Chief of Police.
At the discretion of the Chief of Police, may be assigned responsibility for Operations and/or Investigations units or personnel as required.
A. TRAINING AND EXPERIENCE
High school diploma, GED, training in police administration, or an equivalent combination of training and experience. Education may be substituted for non-supervisory experience for up to one year. Must possess and maintain a valid State of Florida driver's license. Applicants may possess a valid out of state driver's license and obtain the Florida license within 10 days of employment.
B. KNOWLEDGE, SKILLS, AND ABILITIES
Knowledge of police principles and practices.
Knowledge of modern practices, procedures, and equipment in emergency communications.
Knowledge of supervisory and leadership principles and practices.
Knowledge of laws, applicable ordinances, and court decisions.
Ability to work effectively with the news media, the community, and other agencies and organizations.
Ability to analyze data and make decisions.
Ability to initiate and maintain productive communications and cooperation.
Ability to operate a radio, telephone and related communications equipment.
Ability to think and act quickly calmly, and accurately in emergency situations.
Ability to evaluate program effectiveness.
C. PHYSICAL AND MENTAL REQUIREMENTS
Walking/running - necessary to gather information and apprehend suspects during the course of investigation
Lifting - necessary to gather evidence at crime scenes, rescue and office work.
Climbing - necessary to gather evidence at crime scenes, execute search warrants, rescue and making contacts.
Reading - necessary to review cases, legal documents, general orders, court documents, etc.
Hearing - necessary to communicate with employees, witnesses, attorneys, victims, both in person and via phone conversations.
Identifying colors - Hazmat materials identification, identifying vehicles and suspect clothing description.
Grasping - Objects, firearms, communication equipment, suspects, individuals in rescue operation and rescue equipment.
Operation of motor vehicle - necessary in normal driving situations and in high speed pursuit.
Ability to sit for extended periods in excess of two (2) hours at a time.
Ability to carry items which may weigh between one (1) and fifteen (15) pounds for a distance of ten feet or less.
Ability to bend, squat or stoop to retrieve items from the floor level.
Ability to work with equipment that emanates microwaves and generates static electricity and radio waves and generate a constant low level noise.
Must be, or have the ability to be, respirator certified.
THIS JOB DESCRIPTION IS NOT INTENDED TO BE AND SHOULD NOT BE CONSTRUED AS AN ALL INCLUSIVE LIST OF ALL THE RESPONSIBILITIES, SKILLS OR WORKING CONDITIONS ASSOCIATED WITH THE POSITION. WHILE IT IS INTENDED TO ACCURATELY REFLECT THE POSITION ACTIVITIES AND REQUIREMENTS, MANAGEMENT RESERVES THE RIGHT TO MODIFY, ADD OR REMOVE DUTIES AND ASSIGN OTHER DUTIES AS NECESSARY. THIS JOB DESCRIPTION DOES NOT CONSTITUTE A WRITTEN OR IMPLIED CONTRACT OF EMPLOYMENT.
Revision Date - 02/28/2012