CHARACTERISTICS OF THE CLASS
Under the general direction of the Patrol Division Commander, is responsible for the supervision of Community Service Officers. Performs a variety of administrative tasks required to ensure effective and efficient operations. Performs other work as required.
EXAMPLES OF DUTIES
A. ESSENTIAL FUNCTIONSOversees assignment of community service officers, inspects performance, assists with problems, provides technical direction, resolves personnel problems, provides training as needed, and reviews reports and other administrative activities.
Maintains department fleet. Maintains equipment and supplies for patrol division. Keeps inventory of department equipment and initiates purchase requests to maintain sufficient supplies.
Reviews CSO reports, prepares reports of CSO, fleet and inventory needs,
Assists in selection and field training and prepares annual evaluations of CSOs.
Inspect vehicles, which were issued equipment defects and sign off citations. Counsels those seeking help and assists them to determine the most appropriate resources.
B. MARGINAL FUNCTIONS
Maintains the knowledge, skills and abilities to perform the function of a Community Service Officer.
Maintain the ability to complete the job tasks of a Community Service Officer.
Listen to instructions from supervisors.
Read and understand laws, ordinances and other legal documents.
Listen to conversations from citizens who have different types of accents.
Review CSO reports for accuracy and neatness.
Review policies and other technical reports.
Operate computer terminal, RMS and C.A.D. system.
Maintain communications with Patrol Division Commander.
Approve manpower requests (vacation leave, military leave, school requests, etc.).
Assist in the development of goals and objectives.
A. TRAINING AND EXPERIENCE
High school diploma, GED. 3 years police / CSO training and / or related experience.
Must possess and maintain a valid State of Florida driver’s license. Applicants who possess a valid out of state driver’s license must obtain the Florida driver’s license within 10 days of employment.
B. KNOWLEDGE, SKILLS, AND ABILITIES
Knowledge of police principles and practices.
Knowledge of applicable laws and precedents.
Knowledge of City and State ordinances that apply to their position.
Knowledge of the procedures, duties and responsibilities of the unit of operation to which assigned.
Knowledge of English, spelling, and arithmetic.
Knowledge and ability to maintain officer safety.
Ability to investigate situations and to prepare written reports.
Ability to make oral presentations.
Skill in dealing tactfully and effectively with citizens in a wide variety of stressful situations.
Ability to establish and maintain effective working relationships with other agencies, employees and the general public.
Ability to work various schedules including days, evenings, midnight, weekends, and holidays.
Ability to plan and direct a small work force.
Ability to observe and solve potential problems.
Skill in communication with subordinates.
C. PHYSICAL AND MENTAL REQUIREMENTS
Operate motor vehicles, auto, van.
Hear and understand conversation in a normal tone of voice. Use of senses, which include sight, smell, hearing and touch.
See and read letters, numbers, words, characters or symbols, which are both large and small, as well as identify colors.
Print and draw letters, numbers, words, characters, and symbols - must be legible and understood by others.
Move back and forth and sideways while in a bending, kneeling, or squatting position.
Stay in a bending, kneeling, or squatting position for periods less than ten minutes.
Go from a standing or sitting position to a bending, kneeling or squatting position, or vice versa, periodically.
Learn complex tasks and remember how to complete tasks without assistance, once trained.
Walk, stand, and sit for periods longer than 30 minutes, walk continuously for more than 5 minutes at a time.
Stand in a stationary position for more than 30 minutes at a time. May need to remain seated for more than 30 minutes at a time.
Lift, carry, push or pull items, which weight up to 20 pounds.
Hold items (weighing between 1 - 10 pounds) for a period less than 10 minutes.
Work at night in dimly lit conditions as necessary during inclement weather.
THIS JOB DESCRIPTION IS NOT INTENDED TO BE AND SHOULD NOT BE CONSTRUED AS AN ALL INCLUSIVE LIST OF ALL THE RESPONSIBILITIES, SKILLS OR WORKING CONDITIONS ASSOCIATED WITH THE POSITION. WHILE IT IS INTENDED TO ACCURATELY REFLECT THE POSITION ACTIVITIES AND REQUIREMENTS, MANAGEMENT RESERVES THE RIGHT TO MODIFY, ADD OR REMOVE DUTIES AND ASSIGN OTHER DUTIES AS NECESSARY. THIS JOB DESCRIPTION DOES NOT CONSTITUTE A WRITTEN OR IMPLIED CONTRACT OF EMPLOYMENT.
Revision Date - 03/13/2012