CHARACTERISTICS OF THE CLASS
Under the general supervision of the Police Sergeant, this position performs a wide array of advanced clerical tasks which require the application of some independent judgement and office knowledge. Work involves standard clerical duties including typing, filing, office machine operation, maintenance of records, and checking the accuracy and completeness of various forms, applications, reports, and documents. Assignments usually consist of statements of desired objectives. Work is reviewed by observation and for results obtained. Performs other work as required.
EXAMPLES OF DUTIES
A. ESSENTIAL FUNCTIONS
Receives and dispenses information by telephone, letter, or by direct contact with the public; explains departmental programs.
Prepares, processes, and maintains various records, reports and files.
May perform other duties unique to the department, division or program that are technical in nature.
Processes, maintains, records, and prepares reports for transactions, involving the application of knowledge gained through experience; such as arrest reports and court orders or arrest records, and reports relating to the activities of the department.
Work closely with the Officer and Sergeant assigned to the unit in sharing and dissemination of information.
Keep updated files on Sexual Offenders/Predators in compliance with Florida Statutes 775.21, 943.0435, Article V1, Sections 20-90 through and including 20-92 of the City Code of Melbourne. These files will include but not be limited to personal tracking information of Offenders/Predators as well as investigative costs incurred pursuant to Florida State Statute 938.27
Respond to all requests by pulling records, complying with public records laws and working with FDLE.
Type and assemble arrest packages on city ordinance or State Statute violations and send to appropriate agencies.
Copy reports for customers and officers or other agencies.
Answer telephones and give out information.
B. MARGINAL FUNCTIONS
Answers telephone and does customer service as backup for other Clerical Assistants in case of an emergency.
Fill in at other desks from time to time.
Act as liaison for the unit in the absence of the officer and supervisor.
A. EDUCATION AND TRAINING
Education equivalent to completion of the twelfth school grade, supplemented by courses in business office practices, and two years general office experience at the full performance level or any equivalent combination of acceptable education and experience.
B. KNOWLEDGE, SKILLS, AND ABILITIES
Data Entry experience.
Knowledge of the procedures, duties, and responsibilities of the unit of operation to which assigned.
Knowledge of current office practices, methods, and procedures.
Knowledge of business English, spelling and arithmetic.
Ability to maintain records and to prepare reports from such records.
Ability to understand and communicate the policies, procedures, and services of the department, division, or program.
Ability to become proficient in the use of computer software for the keeping, tracking and presentation of information concerning on-going investigations.
Ability to operate a variety of modern office equipment.
Ability to establish and maintain effective working relationships with other City employees and the general public.
Ability to type with speed and accuracy.
Ability to learn and retain instructions about the eligibility of documents and information for public releases.
C. PHYSICAL AND MENTAL REQUIREMENTS
Ability to sit for periods of time over 30 minutes.
Read reports, copy and mail items with transmittal form as necessary.
Ability to use a computer keyboard, and read a computer screen entering information in accordance with manuals.
File numerically and alphabetically.
Pull out files by reaching, standing, or squatting.
Travel around office and building.
Use copier, telephone, calculator, and FAX machine.
Hear conversation in a normal tone of voice and speak to people, both in person and on the phone.
Learn complex tasks and remember how to complete tasks without assistance once trained.
THIS JOB DESCRIPTION IS NOT INTENDED TO BE AND SHOULD NOT BE CONSTRUED AS AN ALL INCLUSIVE LIST OF ALL THE RESPONSIBILITIES, SKILLS OR WORKING CONDITIONS ASSOCIATED WITH THE POSITION. WHILE IT IS INTENDED TO ACCURATELY REFLECT THE POSITION ACTIVITIES AND REQUIREMENTS, MANAGEMENT RESERVES THE RIGHT TO MODIFY, ADD OR REMOVE DUTIES AND ASSIGN OTHER DUTIES AS NECESSARY. THIS JOB DESCRIPTION DOES NOT CONSTITUTE A WRITTEN OR IMPLIED CONTRACT OF EMPLOYMENT.
Revision Date - 3/28/16