Golf Operations Manager Job Description

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CHARACTERISTICS OF THE CLASS

Under the general direction of the Parks and Recreation Director, is responsible for all aspects of the directing and supervising of the comprehensive golf course operations and maintenance for the City's two golf courses. This position requires initiative and independent decision-making. Work is performed with considerable independence and latitude. Work is reviewed through results achieved. Performs other work as required.

EXAMPLES OF DUTIES

A.    ESSENTIAL FUNCTIONS

Implements and assures uniform policy and procedure adherence for the golf courses.

Supervise and schedules the Golf Course Supervisors and maintenance staff to insure proper coverage and staff support.
    
Plans, supervises and reports proper chemical and fertilizer applications.

Supervises and schedules all golf course maintenance activities to guarantee that turf maintenance needs, maintenance schedules, irrigation schedules, are being satisfied at both golf courses.

Prepares, with staff input, the annual budget. Implements budget to include monitoring revenues and expenditures, and accurate identification of problems.

Orders equipment, supplies and material within budgetary limitations. Reviews and approves purchase requests from staff to verify expenditure and necessity.

Completes requisite reports and generates informative reports when necessary.

Personally fulfills staff needs when required, due to illness, vacation or emergencies.

Frequently inspects operations to assess the needs for facilities, personnel, equipment and policy or procedure changes.

Assists in the research and preparation of specifications for capital expenditures.

Oversees the automated tee time system to insure its effectiveness and equity.

Monitors snack bar concessionaire operation regarding agreement compliance.

Establishes maintenance schedule for both golf courses to include proper irrigation schedule and chemical and fertilizer applications and formulate a plan of action.

Identifies a variety of weed, insect and disease problem as they relate to turf grass and determine method of treatment.
 
Performs public relations duties and serves as technical advisor to citizens, boards, commissions and other departments and organizations.

Investigates and responds to inquiries and complaints relating to citizen use of golf programs and facilities.

REQUIREMENTS

A.    TRAINING AND EXPERIENCE

Four year college degree or significant experience and education in business administration and agronomy or horticulture with an emphasis on turf grass management; supplemented by specialized training in golf operations management; knowledge of current turf maintenance practices; and five years of supervisory experience in golf operations. Must possess and maintain a valid State of Florida Driver License. Applicants who possess a valid out of state driver’s license must obtain the Florida driver’s license within 10 days of employment.

B.    KNOWLEDGE, SKILLS AND ABILITIES

Knowledge of the techniques, rules, and regulations of golfing.

Knowledge of chemicals and fertilizers utilized in turf maintenance.

Knowledge of the equipment and programs used in the maintenance of golf courses.
    
Advance knowledge of agronomy and turf grass management and a working knowledge of golf facility construction, principles, practices and methods.

Ability to plan and promote competitive golf activities.

Ability to effectively supervise employees and purchase equipment within a set budget.

Ability to deal with the public in a pleasant and courteous manner.

Ability and knowledge to lay out irrigation patterns, drainage patterns, construct tees and/or greens.
    
Skill in diagnosing potential turf problems and correcting in a timely fashion.

Knowledge of promotional and public relations techniques.

Knowledge of current management methods and practices.

Ability to manage and supervise a wide range of subordinate personnel.

Ability to communicate both orally and in writing.

Skills in budgetary practices and procedures.

Ability to develop long-range planning techniques, policies and procedures for golf course programs and facilities.

Knowledge and skills in use of personal computer and various applications, programs and the internet.

Ability to identify and secure alternative funding revenue sources.

C.    PHYSICAL AND MENTAL REQUIREMENTS

Operate motor vehicles (i.e., pick-up, van, etc.); load or unload vehicles with objects weighing no more than 50 lbs. without assistance.
    
Hear and understand conversation in a normal tone of voice. Use of senses, which include sight, smell, hearing, and touch as aids in the evaluation and troubleshooting of malfunctioning equipment.
    
See and read letters, numbers, words, characters or symbols, which are both large and small, as well as identify colors.

Print and draw letters, numbers, words, characters and symbols -must be legible and understood by others. Use small hand tools - dexterity required.

Move back and forth and sideways while in a bending, kneeling, or squatting position.

Stay in a bending, kneeling, or squatting position for periods less than 10 minutes.

Go from a standing or sitting position to a bending, kneeling, or squatting position, or vice versa, periodically.
    
Learn complex tasks and remember how to complete tasks without assistance once trained.

Walk, stand, and sit for periods longer than 30 minutes. Walk continuously for more than 5 minutes at a time.

Lift, carry, push or pull items, which weigh up to 50 lbs. without assistance over uneven terrain, up/down stairs or ladders.

Carry items for a distance, which ranges from 10 ft. to no more than 300 yds.

Rapidly changing turf and weather conditions necessitate the ability to be flexible and resourceful in order to complete all required tasks.

Ability to drive to city sites throughout the day.

Lift and/or carry items, which are considered awkward to grasp or hold on to.

Lift items (weighing less than 40 pounds) above the head or down from over the head.

Hold items (weighing between 1 - 10 pounds) for a period less than 10 minutes.

Work at night in dimly lit conditions as necessary and during inclement weather.

Frequent exposure to chemicals, fertilizers, reclaimed wastewater, dust, and UV rays.

Frequent deadlines under pressure, continuous and close attention for accurate results, long working hours and responding to emergencies during nights, weekends and holidays. These are inherent job tasks.

Staffing and budget restrictions put a burden on many operational aspects of the golf course. Must remain flexible and give great attention to priorities.


THIS JOB DESCRIPTION IS NOT INTENDED TO BE AND SHOULD NOT BE CONSTRUED AS AN ALL INCLUSIVE LIST OF ALL THE RESPONSIBILITIES, SKILLS OR WORKING CONDITIONS ASSOCIATED WITH THE POSITION. WHILE IT IS INTENDED TO ACCURATELY REFLECT THE POSITION ACTIVITIES AND REQUIREMENTS, MANAGEMENT RESERVES THE RIGHT TO MODIFY, ADD OR REMOVE DUTIES AND ASSIGN OTHER DUTIES AS NECESSARY. THIS JOB DESCRIPTION DOES NOT CONSTITUTE A WRITTEN OR IMPLIED CONTRACT OF EMPLOYMENT.

Revised - 12/9/14