CHARACTERISTICS OF THE CLASS
Under the general supervision of the Fleet Division Manager, supervises skilled mechanic technicians in work of above average difficulty and responsibility related to the maintenance and repair of automotive and light/medium/heavy truck and equipment, law enforcement vehicles, and fire apparatus. Service Manager shall possess sophisticated knowledge of mechanical tasks involving general repair, maintenance and servicing of automotive and related equipment; and, be capable of exercising good judgment and individual initiative in handling routine work and special assignments. The Incumbent will be responsible for supervising the work duties of the Fleet Technicians and Service Advisor and will prioritize and assign work to subordinates based on customer needs. Work is reviewed through reports, records and the actual performance. This position is classified as an “assigned” position for Federal Emergency Management (FEMA) and incumbent is required to be available to respond to any and all emergency conditions. Performs related work as required
EXAMPLES OF DUTIES
A. ESSENTIAL FUNCTIONS
Supervises Fleet Management staff in the absence of Fleet Management Division Manager.
Oversees and coordinates the daily functions of the division’s main Fleet shop, Small Engine shop, and Welding and Fabrication shop to include any outsourcing of repairs required.
Assigns work, provides instructions, establishes priorities and reviews work of subordinates. Maintains records and reports, requests and obtains parts/materials, requisitions tools and equipment as required for the efficient performance of assigned repair work.
Supervises subordinates in the repair, preventive maintenance practices, and servicing of fleet.
Establishes and maintains sufficient shop repair equipment and tools.
Establishes safe repair procedures and is a member of the City’s Safety Committee.
Coordinates service calls and emergency repairs in the field as required both during and after normal work hours.
Provides input as requested by the division manager for the division’s annual budget.
Assists in the planning, developing, and implementation of all Fleet employee training and mechanical certification programs (E.V.T, A.S.E, CDL).
Develops and coordinates mechanical, preventative maintenance, and operational repair training for subordinates and other City departments.
Plans and implements the City's Annual Crane, Bucket Truck, Fire Aerial, and Forklift inspection/certification programs.
Coordinates vendor contract usage (towing, auto body, sublet repairs, etc.)
Maintains control of the inventory and is the assigned custodian of all Fleet
Generates work orders, parts requests, and purchase orders as needed.
Establishes phone and electronic contacts to coordinate parts, sublet repairs, and services.
Ability to understand, interpret, and explain repair manuals, flow charts, color-coded wiring diagrams, and computer programs for vehicle and equipment repairs to subordinate staff
Reviews vehicle accident reports and coordinates vehicle estimates and repair purchase order with the City Risk Management division.
Maintains Hazardous Waste Disposal Systems and records.
Ensures that all Material Safety Data Sheets (MSDS) are kept up to date.
Performs routine shop inspections to ensure compliance with all Occupational Safety and Health (OSHA) standards.
Coordinates the Fleet Management Commercial Driver’s License training program
A. TRAINING AND EXPERIENCE
High school diploma or GED supplemented by eight (8) years of documented mechanical repair work experience as a mechanic/supervisor in automotive and/or light/medium/heavy truck and equipment industry. At least 3 years supervisory experience. Must possess a valid State of Florida CDL-Class "A" Drivers License or obtain one within 180 days as a condition of employment. Must possess or obtain within one (1) year, Police and Fire Emergency Vehicle Technician (EVT) and Automotive Service Excellence (ASE) certifications as follows: EVT Management (Level1) Supervisor, EVT Fire Apparatus Technician (Level 2-F2), ASE Automotive “A” series Master Certified Technician, and ASE Medium/Heavy Truck “T” series Master Certified Technician.
B. KNOWLEDGE, SKILLS AND ABILITIES
Ability to supervise, evaluate, and train subordinate personnel.
Ability to diagnose needed repairs and to direct subordinates in proper repair techniques.
Ability to establish and maintain effective working relationships with vendors, co-workers, and other City personnel.
Ability to operate modern office equipment such as copier, personal computer, fax machine telephone, digital camera, and calculator.
Ability to operate software programs such as Microsoft Office, Fleet Management Information Software systems, and Advanced Accounting software.
Ability and willingness to develop and/or learn new processes, procedures, and software applications as required.
Knowledge of occupational hazards and safety precautions of the trade.
Knowledge of advanced mechanical repair skills.
Knowledge of and skill in using sophisticated tools, equipment, and methods of automotive repair.
Ability to diagnose, locate, and define, major defects in vehicles and equipment and to assign and supervise repairs to ensure industry standard time limits are adhered to.
Knowledge of the repair and overhaul of large engines, transmissions, and all automotive component parts.
Ability to maintain accurate and complete work order records and to concisely record time, parts, and other pertinent information.
Knowledge of business and accounting principles.
Knowledge of City procurement and purchasing procedures.
Ability to understand and carry out oral and written instructions.
Ability to understand and use mathematical formulas.
Must have legible handwriting skills.
Ability to work regularly scheduled hours and after normal hours as required by workload or for emergency response.
C. PHYSICAL AND MENTAL REQUIREMENTS
Ability to work with and around hazardous chemicals.
Ability to identify colors and shades of colors.
Ability to communicate with people of different intelligence levels in English, both in person and over the telephone.
Ability to move back and forth and sideways while in a bending, kneeling, or squatting position.
Ability to operate motor vehicles and motorized equipment (i.e. autos, pickup trucks, vans, etc.)
Ability to hear, speak, and understand conversation in English in a normal tone of voice.
Ability to use senses which include sight, smell, hearing, and touch as aids in the evaluation and trouble shooting of malfunctioning equipment.
Ability to see and read letters, numbers, words, characters, or symbols which are large and small.
Ability to print and draw letters, numbers, words, characters, or symbols that are legible and understood by others.
Ability to use small hand tools which requires the use of hands, wrists, and fingers.
Ability to stay in a bending, kneeling, and squatting position for a period not to exceed 10 minutes.
Ability to go from a standing/sitting position to a bending, kneeling, or squatting position, or vice-versa periodically .
Ability to learn and remember how to complete complex tasks with little or no assistance once trained.
Ability to walk, stand, and sit for reasonable periods of time.
Ability to walk continuously for a reasonable period of time, not to exceed 30 minutes.
Ability to work in undesirable conditions such as dirt, dust, fumes, odors, excessive noise, wetness, humidity, welding flash, heat, cold, chemicals and other unpleasant weather conditions.
The following environmental conditions may exist while this person is performing their job tasks: dust, dirt, fumes, odors, noise, wetness, humidity, chemicals, and welding flash, hot or cold conditions.
This job description is not intended to be and should not be construed as an all-inclusive list of all the responsibilities, skills or working conditions associated with the position. While it is intended to accurately reflect the position activities and requirements, management reserves the right to modify, add or remove duties and assign other duties as necessary. This job description does not constitute a written or implied contract of employment.
Revision Date – 05/18/2018