Human Resources Manager Job Description

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Under the general supervision of the Director of Human Resources, performs professional work assisting in all phases of the administration of the Human Resources Department. Work involves participation in assignments of a professional nature in the administration of policies, collective bargaining agreements, and federal laws; policy and procedure development; grievance processing; harassment and discrimination investigations; employee relations; and other relevant work as assigned. Incumbent is expected to exercise independent judgment in planning work details and in making determinations. Incumbent may serve in the capacity of the Director of Human Resources when assigned.



Participates in the analysis and administration of policies, procedures, and the implementation of personnel rules and regulations.

Develops and revises policies and procedures related to Human Resources.

Counsels all levels of managerial staff and employees as to the practical application of the policies and collective bargaining agreements.

Participates in collective bargaining, records and maintains official notes, conducts surveys, drafts proposals, and prepares meeting summaries.

Serves as step 3 grievance hearing officer. Investigates grievances and provides recommendations to the City Manager.

Investigates internal complaints regarding harassment and/or discrimination. Prepares recommendations and reports.

Researches charges filed with the Equal Employment Opportunity Commission (EEOC) or Florida Commission on Human Relations (FCHR) against the City. Works with the City’s labor attorney to prepare a defense for such charges.

Reviews and signs all action notices routed through Human Resources to ensure compliance with Personnel policies and applicable collective bargaining agreements.

Tracks employees who are out on an approved leave of absence either beyond FMLA or who have exhausted their accrued leave.

Consults with the Human Resources Supervisor regarding oversight of the Human Resources staff.

Completes special projects as assigned by the Director of Human Resources



Completion of a bachelor's degree program at an accredited college or university with a degree in Public or Business Administration, Labor Relations, or a related field. Education must include courses in personnel management, labor relations, general management and psychology. Five years professional work experience in a county or local level public agency Human Resources office in a managerial position. Knowledge of compensation analysis. Must be proficient in Microsoft Word, Windows, and Excel computer systems.


Knowledge of occupations and activities characteristic of local government.

Knowledge of the principles and techniques of modern human resources administration.

Knowledge of the principles and practices of human resources management.

Knowledge of Microsoft Word, Windows, and Excel computer systems.

Ability to collect and analyze information, to interpret complex policies and other materials, and to assist in the development of workable solutions.

Ability to conduct effective training and counseling sessions.

Ability to establish and maintain effective working relationships with officials, department directors, managers, supervisors, employees, and the general public.

Ability to communicate effectively, both orally and in writing.

Ability to work regularly scheduled hours and to work overtime as needed for special projects and labor negotiations.

Ability to plan and organize work to meet deadlines and to work quickly and accurately to meet multiple and/or short deadlines.

Ability to be flexible and change priorities at a moment’s notice.

Ability to deal tactfully with deadlines and interruptions.

Ability to control behavior when encountering stressful situations or short deadlines and to maintain high level of concentration despite constant interruptions.


Ability to hear, speak and understand conversation in English in various tones of voice, as well as accents or quickly spoken language.

Ability to see, read, and comprehend letters, numbers, words, characters, or symbols which are both large and small.

Ability to print and draw letters, numbers, words, characters, and symbols which are legible and understood by others.

Ability to stand and sit for periods longer than 30 minutes but not to exceed two hours consecutively.

Ability to learn complex tasks and remember how to complete tasks without assistance once trained.

Ability to operate motor vehicle to drive to training centers or various departments as necessary.


This job description is not intended to be and should not be construed as an all inclusive list of all the responsibilities, skills or working conditions associated with the position. While it is intended to accurately reflect the position activities and requirements, management reserves the right to modify, add or remove duties and assign other duties as necessary. This job description does not constitute a written or implied contract of employment.

Revision Date - 5/8/17