CHARACTERISTICS OF THE CLASS
Under the general direction of the Housing & Improvement Manager and/, incumbent performs a variety of clerical, secretarial and technical tasks related to seeking, acquiring and administering housing and community development programs and related City boards. Tasks require considerable initiative and independent judgment. Work assignments are received both orally and in writing. Work is reviewed through observation, conferences, reports, and for results obtained. Performs other work as required.
EXAMPLES OF DUTIES
Handles telephone calls and distributes incoming mail; greets callers/visitors, handles routine matters personally; routes more technical matters to appropriate person or section.
Prepares committee agendas, notices and related materials and attends committee meetings and transcribes minutes of meetings as recording secretary.
Prepares and types accurate internal and external correspondence for the public and various programs and proof reads departmental documents.
Assists in the preparation and monitoring of grant program applications, programmatic and financial reports and payment requests for submission to various funding sources as well as other various general office tasks.
Performs research for project Environmental Reviews for various programs.
Prepares various bid packages for programs and pre-screens applicants for various programs.
Receives and dispenses information by telephone, email and direct contact with the public utilizing effective customer service skills.
Provides support to Community Development Technician as required.
Orders necessary supplies.
A. TRAINING AND EXPERIENCE
Education equivalent to the completion of the twelfth school grade supplemented by courses in business office practices, accounting and/or grantsmanship training and two years of general office experience at the full performance level or any equivalent combination of acceptable education and experience. Must possess and maintain a valid Florida driver’s license.
B. KNOWLEDGE, SKILLS AND ABILITIES
Knowledge of Business English, spelling, punctuation, and mathematics.
Knowledge of current office procedures and practices in planning and organizing work to meet goals and objectives.
Ability to work effectively and courteously with the public and other employees.
Ability to follow complex written and oral directions.
Ability to carry out a wide scope of clerical procedures as well as compose effective and accurate correspondence, reports, and similar materials and to deal with routine matters.
Skill in operating modern office equipment such as a copier, computer terminal, calculator, telephone, typewriter, scanner, printer and fax machine.
Skill in typing with accuracy and speed.
Knowledge of various computer application programs including advanced word processing, spreadsheets, presentations and database applications.
C. PHYSICAL AND MENTAL REQUIREMENTS
Ability to work under pressure and in stressful situations.
Ability to meet specific deadlines upon demand.
Ability to maintain a high level of concentration with continual interruptions.
Ability to be flexible and change job priorities at a moment’s notice.
Ability to hear conversation at all levels and rates of speed.
Ability to hear, comprehend and clearly speak the English language.
Ability to see, read, and comprehend writing and computer printouts in English.
Ability to print or write cursive letters, numbers and words legibly in English.
Ability to analyze accounting and financial records, reports and data.
Ability to sit for long periods of time not to exceed three (3) hours at one time.
Ability to stand for short periods of time.
Ability to work at a personal computer for extended periods of time.
Ability to operate office equipment which requires the use of fingers, hands and wrist such as a calculator, computer, scanner, printer, fax machine and copier.
Ability to lift items weighing up to 20 lbs. and carry them short distances.
Ability to reach and grasp objects and awkward and heavy files and carry them short distances.
Ability to bend, kneel or squat for short periods of time.
Ability to operate an automobile to run errands for office.
Ability to work regularly scheduled hours with little variation.
Ability to attend evening meetings.
Ability to control behavior when encountering stressful situations, such as uncooperative peers, oral presentations, or when encountering necessary deadlines.
THIS JOB DESCRIPTION IS NOT INTENDED TO BE AND SHOULD NOT BE CONSTRUED AS AN ALL INCLUSIVE LIST OF ALL THE RESPONSIBILITIES, SKILLS OR WORKING CONDITIONS ASSOCIATED WITH THE POSITION. WHILE IT IS INTENDED TO ACCURATELY REFLECT THE POSITION ACTIVITIES AND REQUIREMENTS, MANAGEMENT RESERVES THE RIGHT TO MODIFY, ADD OR REMOVE DUTIES AND ASSIGNS OTHER DUTIES AS NECESSARY. THIS JOB DESCRIPTION DOES NOT CONSTITUTE A WRITTEN OR IMPLIED CONTRACT OF EMPLOYMENT.
Revision Date - 10/1/2013