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UPDATE: Please Conserve, Repairs Underway, Precautionary Boil Water Notice Remains in Effect

Post Date:10/06/2017 7:50 AM

 UPDATE 10/6/17, 7:50 A.M.:

Crews are working to repair the transmission line at the water plant. Customers may notice low pressure. We are urging everyone to conserve water as much as possible. The precautionary boil water advisory is still in effect. See the post below for more information. Thank you for your continued patience and cooperation.



The City of Melbourne had a water main break at the water production facility today that hampered our ability to put water into the system and to produce water.

Water service has been restored, but crews are still working to determine the cause of the break and to repair the break.

Precautionary Boil Water Notice Advisory

Water pressure in the distribution system dropped below the minimum of 20 psi allowed by state regulations. The drop in pressure was caused by a transmission main break at the water production facilities.

Due to the drop in water pressure, as a precaution, we advise that all water used for drinking, cooking, making ice, brushing teeth, or washing dishes, be boiled. A rolling boil of one minute is sufficient. As an alternative, bottled water may be used.

This precautionary boil water notice is expected to remain in effect until the required bacteriological survey shows that the water is safe to drink.  You will be provided with a notification at that time.

Affected Customers

This precautionary boil water notice affects the following Melbourne water customers:
•    Indialantic
•    Indian Harbour Beach
•    Melbourne
•    Melbourne Beach
•    Melbourne Village
•    Palm Shores
•    Satellite Beach
•    Unincorporated Brevard South of Pineda Causeway (Customers who live in unincorporated Brevard County located south of Pineda Causeway and receive a water bill from the City of Melbourne. Suntree and Viera are served by the Cocoa water system – not Melbourne.)
•    West Melbourne

Expected Duration

This precautionary boil water notice is expected to remain in effect until the required bacteriological survey shows that the water is safe to drink. We do not have an estimated time of when this will be. Once these initial tests are received, we will issue an update alerting the public if the water is confirmed to be safe or if further testing is needed.


Water Conservation Needed

We urge all customers to conserve water and use as little as possible until the water main can be repaired. We do not currently have an estimated time for when this will be.

We will post more information as it becomes available.



For answers to frequently asked questions about Precautionary Boil Water Notices, please see this webpage.

You may also contact City of Melbourne Public Works & Utilities Administration office at (321) 608-5000 during business hours or the after-hours emergency number of (321) 255-4622.



We will alert customers via a Code Red call and will also post it on the City of Melbourne website and the city's Twitter and Facebook pages as soon as the precautionary boil water notice is lifted.

If you did not receive a call from Code Red regarding the precautionary boil water notice and would like to receive the follow up call, please sign up for Code Red today on the City’s Website. If you cannot sign up online, please call (321) 608-5080.

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